Compliance Made Simple

Many Lists & Labels products are custom-made, made to order, or produced to specific standards, which means returns or exchanges for change of mind are generally not accepted.

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That being said -  we stand by the quality of our work.

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Faulty or Incorrect Items

If your order arrives faulty, damaged, or incorrect, please contact us within 7 days of receiving your item, including photos and a brief description of the issue.
Where appropriate, we will arrange a replacement or suitable resolution.

 

Non-Custom Items

For non-custom and non-personalised items, returns may be accepted at our discretion.

Items must be:

• Unused

• In original condition

• Returned within 14 days of delivery

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

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Please Note

We are unable to offer refunds or exchanges for:

• Custom-made or personalised items

• Orders produced using incorrect details supplied at checkout​
   

If you’re unsure about product suitability, compliance requirements, or specifications before ordering, we strongly recommend getting in touch - we’re here to help you order with confidence.